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SantoshN5964 Member since 2017 2 posts
GDIT
Posted: September 21, 2017
Last activity: October 16, 2018
Closed

How to stop "Wrap Up" the interaction, if the Intents are open.

We are using Pega CRM 7.22 on Pega 7.2.2.

Call Wrap Up - We are able to Wrap Up a Call with Intent Tasks still open in the left panel. I believe that, system should not allow a wrap up if a task is selected and not completed.

In Data Page Declare_CAApplicationSettings, the value is set .WrapUpInFlightWarning = true as well.

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