Question3Replies230Views×Close popoverPiyali Bhattacharjee (PIYALIBH) Tata Consultancy Services Tata Consultancy Services US View Profile PIYALIBH Member since 2011 5 posts Tata Consultancy Services Posted: August 23, 2019Last activity: September 3, 2019Posted: 23 Aug 2019 5:25 EDTLast activity: 3 Sep 2019 2:53 EDT Closed How to switch Standard Agent access groupWe have a requirment to run Standard Agent in context of a different Access Group which is different from the user who has queued the item. Can someone suggest the best approach for that? Data Integration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 23 Aug 2019 5:52 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileMarcLasserre_GCS PEGA replied to PIYALIBHHello, Could you try to work with the Step page in order to set the correct context (Changing pyAccessGroup property value): https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#methods/queue-for-agent/queue-for-agent.htm I never tried myself. Another option would be to reopen the created instance in order to change the context from there. Posted: 1 year agoPosted: 25 Aug 2019 14:22 EDT×Close popoverChandrasekhar Gollamudi VN (chandrasekhar_g) PEGA Technical Manager Pegasystems Inc. IN View Profilechandrasekhar_g PEGA replied to PIYALIBHHi, You can try the solution suggested in this article. This may help you. https://community1.pega.com/community/pega-support/question/how-run-standard-agent-different-access-group-user-who-created-queue Posted: 1 year agoPosted: 3 Sep 2019 2:53 EDT×Close popoverPiyali Bhattacharjee (PIYALIBH) Tata Consultancy Services Tata Consultancy Services US View ProfilePIYALIBH Tata Consultancy Services replied to PIYALIBHThese solutions are not working. If someone has done that before, can you please share the steps to do it.