Question 3 Replies 261 Views × Close popover Piyali Bhattacharjee (PIYALIBH) Tata Consultancy Services Tata Consultancy Services US View Profile Send Message PIYALIBH Member since 2011 5 posts Tata Consultancy Services Posted: August 23, 2019 Last activity: September 3, 2019 Posted: 23 Aug 2019 5:25 EDT Last activity: 3 Sep 2019 2:53 EDT Closed How to switch Standard Agent access group We have a requirment to run Standard Agent in context of a different Access Group which is different from the user who has queued the item. Can someone suggest the best approach for that? Data Integration Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 23 Aug 2019 5:52 EDT × Close popover Marc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. FR View Profile Send Message MarcLasserre_GCS PEGA replied to PIYALIBH Hello, Could you try to work with the Step page in order to set the correct context (Changing pyAccessGroup property value): https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#methods/queue-for-agent/queue-for-agent.htm I never tried myself. Another option would be to reopen the created instance in order to change the context from there. Posted: 1 year ago Posted: 25 Aug 2019 14:22 EDT × Close popover Chandrasekhar Gollamudi VN (chandrasekhar_g) PEGA Technical Manager Pegasystems Inc. IN View Profile Send Message chandrasekhar_g PEGA replied to PIYALIBH Hi, You can try the solution suggested in this article. This may help you. https://community1.pega.com/community/pega-support/question/how-run-standard-agent-different-access-group-user-who-created-queue Posted: 1 year ago Posted: 3 Sep 2019 2:53 EDT × Close popover Piyali Bhattacharjee (PIYALIBH) Tata Consultancy Services Tata Consultancy Services US View Profile Send Message PIYALIBH Tata Consultancy Services replied to PIYALIBH These solutions are not working. If someone has done that before, can you please share the steps to do it.