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Accenture
Posted: March 30, 2020
Last activity: April 19, 2020
How to tackle work object lock when it is locked by an Agent?
If Agent1 is processing work objects and Agent2 is trying to perform on work objects which got locked by Agent1? How to tackle work object locking in this scenario?
Thanks,
Hello,
What do you mean by "tackle"? You want to remove the lock from Agent1? I don't think you should right, Agent1 is probably doing an expected work and removing the lock might be risky.