For example , For a case pulse chat , we can tag a user using @<USER_NAME>. then the user will be notified.
How to do the same for the team , so that all team members will be notified if team is @ tagged.
This isn't supported ootb, only tagging user is supported.
As a workaround, try creating an operator with team name and give teams email I'd as operator email I'd and now tag this operator see if it works. Thanks