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LaurentL0318 Member since 2019 1 post
Cartier SA
Posted: 8 months ago
Last activity: 8 months 1 week ago
Solved

How to tag a Team (Work Queue) in Pulse Chat ?

Actually in Pulse we can only tag a user by using @<USER_NAME>.

So is it possible to do the same by tagging a Team?

I know this question was already asked 1 year ago, the solution was to create a Team User with the email team but it only allows the notification by email and not by the bell icon.

Do you have any more ideas?  

Thank you in advance.  

Laurent

Case Management
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