How to take screenshot
I have requirement like whenever any case get resolved with any status like completed or error or anything, I have to take screenshot of that screen and attach the screenshot in mail body then send to some user.
Can we achieve this requirement using PEGA not RPA?
Please advice.
***Updated by moderator: Lochan to add Categories***
Thank Asif for quick response,But I dont to implement through RPA,I want to implement the same logic through PEGA. Is their any way from pega side?
Configure a link such as ,On click of link to display the attachments, we need to configure the ViewAttachment action for click event. Like:
At runtime, UI is like :
As shown in above image, you can attach the screenshot to respective case.
Attachscreenshot require plugin to enable, for more info refer below PDN article:
https://pdn.pega.com/support-articles/screen-capture-feature-was-not-loaded-successfully
Refer it, https://pdn.pega.com/community/product-support/question/taking-screenshot
Hope it helps,
Regards,
Asif