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Avinash.Haridasu Member since 2014 259 posts
Morgan Stanley
Posted: 7 months ago
Last activity: 7 months 2 weeks ago

How to train a chatbot using the feedback mechanism and automate its learning

We have configured our chatbot to respond to a a couple of questions which our users frequently ask us.

I configured it with the questions/keywords etc and its working fine by reply with the predefined response commands etc.

But it does not work if the user asks the same question in a different way its not working.

So,

1. Is there a way for us to capture what the user has typed in chatbot.

2. Is there a way to automate training of a chatbot based on the user input - feedback. I'm trying to avoid manual effort to record user inputs and train the chatbot. So searching for a an automated way.

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