Question1Replies182Views×Close popoverJayami Dayarathna (JayamiD3) EvonSys (Pvt) Ltd Senior Consultant - Technology EvonSys (Pvt) Ltd LK View ProfileSend Message JayamiD3 Member since 2012 19 posts EvonSys (Pvt) Ltd Posted: September 20, 2018Last activity: September 20, 2018Posted: 20 Sep 2018 7:52 EDTLast activity: 20 Sep 2018 8:17 EDT Closed How to Trigger SLA for old assignment?Hi,We have a requirement to handle inflight cases.In Production Cases are already in Assignment 1 in WB1 (Work basket1) .After the release when user open the case, assignment should assigned to WB2. We have added SLA with Resume Flow activity. but this is only works for the new cases which passes thoough the assignment.Please let us know how we can trigger the SLA for old assignements.Thank You & Regards,Jayami Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoPosted: 20 Sep 2018 8:17 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to JayamiD3Hello Jayami, Maybe you can restart the flow for those cases in order to get your new flow with the SLA?