Question1Replies157Views JayamiD3 Member since 2012 18 posts Synechron Technologies Pvt Ltd Posted: 2 years agoLast activity: 2 years ago Closed How to Trigger SLA for old assignment?Hi,We have a requirement to handle inflight cases.In Production Cases are already in Assignment 1 in WB1 (Work basket1) .After the release when user open the case, assignment should assigned to WB2. We have added SLA with Resume Flow activity. but this is only works for the new cases which passes thoough the assignment.Please let us know how we can trigger the SLA for old assignements.Thank You & Regards,Jayami Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoMarcLasserre_GCS PEGA replied to JayamiD3Hello Jayami, Maybe you can restart the flow for those cases in order to get your new flow with the SLA?