Question 5 Replies 1673 Views × Close popover Utpal Bhadra (UtpalB35) Capgemini India PVT Ltd Sr. Analyst Capgemini India PVT Ltd IN View Profile Send Message UtpalB35 Member since 2017 2 posts Capgemini India PVT Ltd Posted: July 20, 2017 Last activity: August 26, 2020 Posted: 20 Jul 2017 6:19 EDT Last activity: 26 Aug 2020 13:57 EDT Closed how to unlock firstname.lastname@example.org If i have locked all the account including email@example.com in pega express in then is there is any way to unlock account ?? ***Updated by moderator: Lochan to add Categories*** Pega Platform 7.1.1 Low-Code App Development App Studio Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 20 Jul 2017 6:20 EDT × Close popover Utpal Bhadra (UtpalB35) Capgemini India PVT Ltd Sr. Analyst Capgemini India PVT Ltd IN View Profile Send Message UtpalB35 Capgemini India PVT Ltd replied to UtpalB35 Please any suggestion as soon as possible Posted: 3 years ago Posted: 21 Jul 2017 3:03 EDT × Close popover Avnish Kumar (kumaa21) PEGA Principal Software Engineer Pegasystems Inc. IN View Profile Send Message kumaa21 PEGA replied to UtpalB35 I think this should be a generic problem across portals in Pega. May be you can try out some settings in SMA. I think security or system management team can provide more info on this. Posted: 3 years ago Posted: 24 Jul 2017 4:42 EDT × Close popover Sushant Samuel (SushantSamuel) PEGA Sr. Service Assurance Advisor Specialist Pegasystems Inc. IN View Profile Send Message SushantSamuel PEGA replied to UtpalB35 You can use the export/import functionality. Export a copy of the Data-Admin-Operator-ID record from another system that you know the password and import the exported RAP using command line utility. Posted: 3 years ago Posted: 1 Aug 2017 13:06 EDT × Close popover Christopher Dahlstedt (dahlc) PEGA Cloud Service Engineer Pegasystems Inc. US View Profile Send Message dahlc PEGA replied to UtpalB35 Any chance you know the exact command line syntax on this export/import functionality? And is it db agnostic, ie. does it matter if the db is Oracle or Postgres? Thanks Posted: 3 years ago Posted: 1 Aug 2017 18:35 EDT × Close popover Muragaiah Kotakomma (kotam1) PEGA Principal Cloud Service Reliability Engineer Pegasystems Inc. IN View Profile Send Message kotam1 PEGA replied to dahlc Hi Dahlc, Please use below pdn link to import it by using command line. https://pdn.pega.com/how-import-or-export-archive-command-line Please let us know if you find any difficulty while importing it ,with error message and screen shots.