Question3Replies522Views gunavanthp Member since 2016 4 posts Zensar Posted: 2 years agoLast activity: 2 years 10 months ago Closed How to unlock Facebook Channel ComponentHi Everyone!I've been working to use Facebook Messenger to interact with Pega Platform App and have imported facebook channel but im unable to unlock the component?when i type in my password to unlock it says incorrect password specified.ThanksPrashanth***Edited by Moderator Marissa to move from Applications to Product Support Community******Updated by moderator: Lochan to update Categories*** Conversational Channels Case Management Mobile ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoHALLJ PEGA replied to gunavanthpYou should not need to unlock the component to use it. Just add it to your application and save the application rule, then you should be able to create a Facebook channel. - James Posted: 2 years agogunavanthp Zensar replied to HALLJHey James Thanks for your response But when i'm trying to save the application rule it is showing with a error "The component should be saved only when it is unlocked " please do have a look Thanks Prashanth Posted: 2 years agoVikas@Multichannel PEGA replied to gunavanthpScreenshot you posted in not that of application ruleform. Have you added FacebookChannel:01-01-01 to your application rulesets?