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divyad39 Member since 2020 1 post
ING
Posted: April 9, 2020
Last activity: April 12, 2020

How to use business calendar in Dateformat(2d,5hago ) in datetimecontrol readonly mode

Description:  We calculate SLA in business days, but the display of deadline time and goal time on workbasket grid using section  pyDeadlineTimeWithPriority  does not consider the business calendar.

Scenario:

goal time = 3 business days before the Expected closing date ( a value filled in by user while working on assignment).

Deadline time is as the Expected closing date.

Eg- Expected closing date ( 7th April 2020)

Goal time =2nd April 2020

Deadlinetime=  7th April 2020

So SLA is triggered 3 business days before ( on goal time) 2nd April

Business requirement is to show on screen the deadline time

On UI in the work list and workbasket grids we show deadline time using Pega date format

2d,5h ago which considers the calendar days  and not business calendar.

i.e. when user check on 2nd April , the overdue shoes  5 days

but requirement says it should show 3 days (considering only business days)

 as fot the user sat sunday is non working so 5 days looks misleading.Image removed.

Pega Platform 8.4 Low-Code App Development Dev/Designer Studio Financial Services Senior System Architect
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