Question2Replies50Views divyad39 Member since 2020 1 post ING Posted: April 9, 2020Last activity: April 12, 2020 How to use business calendar in Dateformat(2d,5hago ) in datetimecontrol readonly modeDescription: We calculate SLA in business days, but the display of deadline time and goal time on workbasket grid using section pyDeadlineTimeWithPriority does not consider the business calendar.Scenario:goal time = 3 business days before the Expected closing date ( a value filled in by user while working on assignment).Deadline time is as the Expected closing date.Eg- Expected closing date ( 7th April 2020)Goal time =2nd April 2020Deadlinetime= 7th April 2020So SLA is triggered 3 business days before ( on goal time) 2nd AprilBusiness requirement is to show on screen the deadline timeOn UI in the work list and workbasket grids we show deadline time using Pega date format2d,5h ago which considers the calendar days and not business calendar.i.e. when user check on 2nd April , the overdue shoes 5 daysbut requirement says it should show 3 days (considering only business days) as fot the user sat sunday is non working so 5 days looks misleading. Pega Platform 8.4 Low-Code App Development Dev/Designer Studio Financial Services Senior System Architect ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 7 months agoAneeshaG PEGA replied to divyad39divyad39 Have you tried configuring your Operator ID record with Business Calendar (marking your holidays and business days) ? That should help.. Posted: 7 months agokanap2 PEGA replied to divyad39In SLA configuration, did you check "Only calculate using business days"? If yes then the goal and deadline are set based on the Business Calendar which the Operator profile has. Please find the below screenshot for more details.