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Morgan Stanley
Posted: December 21, 2017
Last activity: January 2, 2018
Closed
How to use Enable geolocation tracking setting( latitude and longitude) values in a case
How to use location values captured when we set "Enable geolocation tracking" on Case Type rule.
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Posted: 3 years ago
Thanks Asif.
I have created a case in 7.3.1 and have enabled geo location tracking.
However, when i run the case i could observe that the location is being recorded (an icon in the address bar in chrome), but there's no page pyRecordHistoryList in the clipboard.
Your thoughts?
Posted: 3 years ago
I could find two properites being populated with latitude and longitude information.. pxRequestor.pyLatitude and pxRequestor.pyLongitude when a case i launched in case manager portal. However, when i launch the case in case worker portal these values are not getting populated.
is it an expected behavior or a bug?
Hi Haria,
Thanks for posting on PSC.
Geolocation tracking captures the longitude and latitude coordinates of caseworkers as they process a case. You can view this information in a Google Map or access it systematically on the pyRecordHistoryList.pxResults clipboard page. By default, this feature is enabled when you create an application, built directly on PegaRULES, using the New Application Wizard.
Refer it:-https://pdn.pega.com/sites/pdn.pega.com/files/help_v718/procomhelpmain.htm#tools/casedesigner/casewideproperties/general/geoloaction.htm%3FTocPath%3DCase%2520management%7CCase%2520Designer%7CCase-wide%2520properties%7CProperties%2520with%2520basic%2520configuration%7CGeolocation%2520tracking%7C_____0
And for customisation:- https://pdn.pega.com/sites/pdn.pega.com/files/help_v718/procomhelpmain.htm#tools/casedesigner/casewideproperties/general/tsk_audittrailonecasetype.htm%3FTocPath%3DCase%2520management%7CCase%2520Designer%7CCase-wide%2520properties%7CProperties%2520with%2520basic%2520configuration%7CGeolocation%2520tracking%7C_____1
It gets captured in audit trail as well, https://pdn.pega.com/release-note/track-geolocation-audit-trail-actions
Hope it answers your query, kindly mark answered if it does.
Regards,
Asif