MariaJoãoR Member since 2018 8 posts
Posted: 2 months ago
Last activity: 2 months ago

How to verify if customer is in audience when using Real-Time Containers?

Hello everyone,

We are trying to have a real-time Container triggered campaign available. However, we do not want the campaign to be triggered for specific customers because we are afraid that for big enterprise customers the performance of the campaign may be compromised.

For Real-Time Events, Pega Marketing has the option to validate if the customer belongs to the campaign's Audience before the campaign is triggered, but we did not find such option with Real-Time Containers. We also tried to filter those customers out in the SingleCustomerData DataFlow but were not successful. Do you have any thoughts on how to implement this logic?

Thank you,

Maria João Rosa

Pega Marketing 8.1 Communications and Media
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