Maria João Rosa (MariaJoãoR)

MariaJoãoR Member since 2018 8 posts
Posted: July 16, 2020
Last activity: May 24, 2021
Posted: 16 Jul 2020 6:11 EDT
Last activity: 24 May 2021 7:14 EDT

How to verify if customer is in audience when using Real-Time Containers?

Hello everyone,

We are trying to have a real-time Container triggered campaign available. However, we do not want the campaign to be triggered for specific customers because we are afraid that for big enterprise customers the performance of the campaign may be compromised.

For Real-Time Events, Pega Marketing has the option to validate if the customer belongs to the campaign's Audience before the campaign is triggered, but we did not find such option with Real-Time Containers. We also tried to filter those customers out in the SingleCustomerData DataFlow but were not successful. Do you have any thoughts on how to implement this logic?

Thank you,

Maria João Rosa

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Marketing 8.1 Decision Management Communications and Media
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