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Posted: February 9, 2017
Last activity: February 9, 2017
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HTML CSS in Online Outlook 365
Hi, The CSS styles applied in correspondence template is not applied correctly when the email is open from Online outlook 365.Please suggest a resolution for this issue
***Moderator Edit: Vidyaranjan | Updated Categories***
Hello Sasikala,
What are you displaying in the correspondence template.. sections? If so, when the section rendered in end user portal, respective skin will be available, than it will render with all styles.
However the same section embedded in correspondence, when an email sent, now skin will not be available, so it will be displayed without skin's styles.
So it is expected behavior, however if you want the same format in email, than include them as inline styles.
Also, refer the related Support Article reported in Pega 7.1.7.
Hope this helps.
Best Regards,
Mounika