Question 2 Replies 134 Views × Close popover Sasikala Ramakrishnan (SASIKALA) Cognizant Technology Solutions Cognizant Technology Solutions US View Profile Send Message SASIKALA Member since 2009 2 posts Cognizant Technology Solutions Posted: February 9, 2017 Last activity: February 9, 2017 Posted: 9 Feb 2017 4:27 EST Last activity: 9 Feb 2017 9:17 EST Closed HTML CSS in Online Outlook 365 Hi, The CSS styles applied in correspondence template is not applied correctly when the email is open from Online outlook 365.Please suggest a resolution for this issue ***Moderator Edit: Vidyaranjan | Updated Categories*** Case Management User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 9 Feb 2017 4:49 EST × Close popover Mounika Thatikonda (MounikaThatikonda) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message MounikaThatikonda PEGA replied to SASIKALA Hello Sasikala, What are you displaying in the correspondence template.. sections? If so, when the section rendered in end user portal, respective skin will be available, than it will render with all styles. However the same section embedded in correspondence, when an email sent, now skin will not be available, so it will be displayed without skin's styles. So it is expected behavior, however if you want the same format in email, than include them as inline styles. Also, refer the related Support Article reported in Pega 7.1.7. Hope this helps. Best Regards, Mounika Posted: 4 years ago Posted: 9 Feb 2017 9:12 EST × Close popover Akshay Kumar Sinha (AkshaySinha) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message AkshaySinha PEGA replied to SASIKALA Hi, Please have a look on the below link : https://pdn.pega.com/support-articles/grid-not-rendering-expected-email-correspondence Thanks.