Content-Type recommendation pertains to Exchange 2010 Server but we are using 2013 version Further Our Outlook SME reluctant to make any changes on Exchange Server since setting will be applicable on all other application based on same server .
Can't we do anything from Application Side ?
I'm using Inline -Prefer Text option in Handle HTML Conetent . Infact i have all tried all the three option mentioned over there
I suspect that you are including an RTE property in your correspondence rule. If yes, you need to follow below step to include the RTE property in a correspondence. ( Contents of RTE always get stored with HTML tags to retain their styles)
Please let me know if my understanding is wrong or if you still face issues.
Please try using "filterRichText" function along with replaceAll function. We tried this approach. It worked for us. However, we faced an issue with this function. The function "filterRichText" is converting some special characters (@, +, = and &) in email body to html content. Other than that, it is working fine.
Please let us know if you have implemented any other approach.