Use pega tracer to trace the generation of both the work list coming up empty and another work list. Do they both use the same report rule or obj-browse to harvest the contents of the list? Do they both harvest some contents? If they both retrieve contents, you know the empty list is due to a problem after the harvesting. If your empty list one doesn't even harvest any items, then your issue is with the harvesting itself. /Eric
Sorry for the delayed response(I was working on a different issue).
Both the below are done. The UI kit, I have now added and the "pyCMMyWorklist" section is already present in the "pyWorkerPortalContent" section.
Still not working !!!
I want to make it clear that i see these sections when i click on "My work" on the left navigation panel. I can also see the list of cases assigned to the user there. (The worklist concept).
But what is not working is, when I click on "My Teams" on the left navigation panel, and I try to click on the work group name on the right hand side in the "pyEditWorkQueuesForTeam" section, I don't see the list of cases assigned to my work group/work basket (Though i see the number of open tasks in the braces).
Is this click (on the work basket) supposed to display all the open cases in that work basket for a user portal ?( It was like that in version 6, I hope its not changed in 7. This is the default OOTB user portal that I am using.)
Please do guide me on the same.
Posted: 4 years ago
Updated: 4 years ago
Posted: 30 Jun 2016 2:43 EDT Updated: 30 Jun 2016 3:03 EDT