Adding to mahesh coments.Steps means what excatly you want to see. In the latest version of pega the steps are processed as the process. we can add the multiple process and in those we can add the steps.For the complete one process it will design one flow. So give clarification what you really want.
I am assuming that you created this process in background and added it directly in Case designer. If that is the case, could you confirm if your process doesn't contain decision shape. If that is the case, this is expected behavior.
We only show steps for a process if it has only simple shapes. You can look at pyIsSimpleShape when rule to check what qualifies for a simple shape.
Thank you Mounika for help, my issue has been fixed, initially when i create stage and process in case, i was able to see all process and step contain its. but when i add smart shape and utility in process flow diagram, that reason, i was not able to see the steps in case designer studio, when i delete it so now i am able to see the steps in case designer studio.
but i don't understand what is the technical reason behind this. if you know, please let me know.
I found that, if we are using any of the smart shapes including the assignment shape then pega showing it as the process by hiding the steps in that process.I tried it on utility shape and decision shape it is hiding the steps. Make sure that if you are using any of the smart shapes in that process or not.
Thank you Dileep. i have added smart shape, and utility in process flow, when i removed it, so in case designer i am able to see step in process.but can you brief me what is reason behind that. i could not understand why it's disappear when we add smart shape, utility in process flow.
This feature will be added in future releases when Case designer will be modified to handle all shapes well. Currently reason for Utility and Smart shapes to not show is the parameter promoting needs to be made more intuitive.
As mentioned earlier the when rule pyIsSimpleShape drives this logic for now along with the condition that multiple connectors are also not allowed and are considered complex shapes.
Even i encountered the same problem while adding a decision shape to a process.Not only the steps is been displayed in case life cycle but while running a case the views are not displaying which I have created, is there any other solution for this problem.