Sato Go (SG190)
Hitachi Ltd

Hitachi Ltd
SG190 Member since 2019 1 post
Hitachi Ltd
Posted: August 24, 2020
Last activity: August 24, 2020
Posted: 24 Aug 2020 21:30 EDT
Last activity: 24 Aug 2020 21:49 EDT

I cannnot use Pega Field Service default customer data (PegaFSM-Data-Accounts)



I tried to install Pega Field Service, but I faced error and I couldn’t use default customer data (PegaFSM-Data-Accounts). So I need your help to solve this problem.


I use Pega Platform 8.2. I installed Pega Field Service 8.2.1 following “pega-field-service-82-installation-guide_1”. I tried to install the sample data (SampleDB/FieldServiceSample.jar), but I got following error message (more detail, please see attachment file “SC_SampleImportError.png”).

“Save Failed Database-Config-KeyPropertynotExposed PegaFSM-Data-Accounts BusinessUnitID.”


I have built Pega Platform on Linux VM and internal DB on SQL Server on Windows VM on Azure. I have confirmed that there are no problems with the access right and capacity of the DB. Actually, other sample data was registered at the time of sample data import.


I couldn’t resolve this problem. So I would be grateful if you would send me some information.


Thank you.

Pega Field Service 8.2 System Administration Installation and Deployment Technology Services System Architect