I need to be able to allow the user to attach, open, or delete any file type to a case.
I need a function in my application to upload file types other than PDFs which can subsequently be downloaded and opened by the respective default program for the file type. This requirement in my application is something I would expect there be an out of the box solution for. While I hear from people that the Pega can only attach PDFs, it should also be able to handle any other binary data regardless of file type. This blog post allows you to attach the following file types: txt pdf doc docx ppt pptx xls xlsx jpg png gif for instance.
Can someone please provide me with some guidance on this issue? Thanks in advance for your help.