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Ramon Magsaysay (RamonM92)
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RamonM92 Member since 2016 5 posts
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Posted: January 11, 2016
Last activity: January 12, 2016
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IAC - PRGateway Exception: Failed to get posted data

Hi

May I ask any idea what is the exception all about?

We are receiving an exception always in a specific server using Load Balancer.

[com.pega.pegarules.gateway] (http-/10.64.43.142:8443-14) Error in prgateway processing request

00:36:19,043 STDERR [stderr] (http-/10.64.43.142:8443-14) com.pega.pegarules.gateway.util.PRGatewayException: PRGateway Exception: request is incomplete and cannot be processed

00:36:19,043 STDERR [stderr] (http-/10.64.43.142:8443-14) at com.pega.pegarules.gateway.util.RequestProcessor.initialize(RequestProcessor.java:258)

00:36:19,043 STDERR [stderr] (http-/10.64.43.142:8443-14) at com.pega.pegarules.gateway.util.RequestProcessor.<init>(RequestProcessor.java:146)

00:36:19,043 STDERR [stderr] (http-/10.64.43.142:8443-14) at com.pega.pegarules.gateway.web.PRGatewayServlet.processRequest(PRGatewayServlet.java:131)

Thanks and Regards

Mon

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Accepted Solution

Posted: 5 years ago
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Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Software Solutions Engineering
Pegasystems Inc.
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The exception occurs in this code snippet - essentially if the request is not for gateway and no path info after the servlet name. If you enable the prgateway debug log, you should see exactly the offending request looks like: https://pdn.pega.com/installing-pega-composite-gateway-servlet-pega-web-mashup

// check for gateway only request
if (!mGatewayRequest) {
if (mPathInfo.length() == 0) {
throw(new PRGatewayException("PRGateway Exception: request is incomplete and cannot be processed"));
}
}
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