Question
Last activity: 31 May 2016 5:58 EDT
iam not able to login in pega to practice pega fundamental 7
Hello
Some one please help Iam not able to login to pega after deleting the application.
Regards
Ramesh


PEG
IN
It is saying your entered information is not recognized.


Pegasystems Inc.
US
Could you please share the screenshots, log files so that it can help us to find the root cause of the issue.
Hi
Now iam not getting login page aswell.


Pegasystems Inc.
US
Hi Venkat,
I would like to know whether the server is started properly or not. It would be better if you share the Pega logs along with the Server log and also do share the screen shot of your application.
It is cloud . i think we can login through cloud with our office id right.


Pegasystems Inc.
US
Hi,
Can you share the cloud URL details if possible so that i will try to login and check the issue.
Sure Thank you
Please find the url below:


Pegasystems Inc.
US
I tried at my end with your login credentials and the issue is replicated. Can you please share the log files by requesting the cloud team so that we can proceed further to find the root cause of this issue.
Hi Venkat,
were you using the normal PRPC username or your LDAP id to login? Looks like the authentication type is upgraded to use LDAP or any sort of PRCustom authentication, please check with the cloud team what type of authentication is implemented.
Thanks,
Habeeb Baig
Hi Venkata,
Do you have any operator id of the user who is able to login to the system.
Hi
Hope it is cloud so when i have registered then i can login with my personal office ID right. then after once application created the it through the operator ID right?
Please correct me if anything wrong.
Regards
Ramesh
Hi Venkata,
As requested by UmaMahesh, can you please share complete PegaRULES logs?
Hi Arvind
How can i show the things without login
if i login then i can show the operator ID or pega rules.
Regards
ramesh
Hi Venkat,
PegaRULES logs would be there ( no need to login for log access) in system directory.
You can request these logs from Cloud team.
Hi Arvind
Could you please help me how to check with cloud team. to get the logs
Regards
Ramesh
Kindly refer below Cloud PDN details from where you can get in touch with Cloud :
login in to administrator.pega.com and then create a application and the create an operator and then assign the access group of that application and u can login with the application credentials
Updated: 31 May 2016 5:58 EDT
thanks prashant
Thanks & Regards,
Venkata R Edara
<Removed Personal Information>
What's the error you are getting? Could you please share screenshots, log files etc ..