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Rochwyn Rodrigues (RochwynR)
Maantic Inc
Rochwyn Rodrigues
Maantic Inc
US
RochwynR Member since 2014 5 posts
Maantic Inc
Posted: July 10, 2019
Last activity: July 31, 2019
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Identify Pega chat ended by customer or agent

Hi,

Is there any attribute which will help identify if the chat was terminated by a customer or agent?

***Edited by Moderator: Lochan to update platform capability tags***

Pega Customer Service Conversational Channels
Moderation Team has archived post,
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