Baskar Narasimman (BaskarN7)
Tata Consultancy Services

Tata Consultancy Services
BaskarN7 Member since 2017 4 posts
Tata Consultancy Services
Posted: August 19, 2019
Last activity: August 19, 2019
Posted: 19 Aug 2019 10:19 EDT
Last activity: 19 Aug 2019 22:03 EDT

IDLE ISSUE: Bot is in Running Status, but BOT is not performing any tasks.


I am facing the below issue.

I tried to run the BOT, sometimes it is working fine as expected. But sometimes, BOT completes few records and moves to idle (i.e. target application is active and open status but BOT is not performing anything). When we tried to stop and re-run the BOT, it continues and works as expected for the same record and remaining records as well. This is happening many of the times in a day and we are re-running the bot.

I checked all the loops, pause & timeout and still facing this issue.

Please anyone help me on this.

Robotic Process Automation
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