Have you performed the below steps and still it is not working ?
There are two type of solutions to overcome the Default compatibility Settings in IE-
1. Update the Individual Harness rules to select ‘IE Documentation Mode’= Other(present in the advanced tab of the harness ; where the value could be either IE= edge or IE=emaluateIE11 etc. as per the need.
This allows us to set the X-UA-Compatible Mode on this harness to ensure that a specific version of IE can be emulated and overrides the compatibility view setting.
2. Save As the HTML Fragment Rule pyMetaTags and add the below line over there. This would take care of all the Harnesses.
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE11"> or <meta http-equiv="X-UA-Compatible" content="IE=edge"> modify according to need .
If both the solution is not working , Kindly check ‘compatibility View Settings’ from setting in IE and remove the text related to this login URL from ‘Websites if you have added to compatibility view’.