Question

3
Replies
1686
Views
PratikG9 Member since 2014 3 posts
Capgemini
Posted: 4 years ago
Last activity: 4 years 8 months ago
Closed

If  agent fails, how to restart it automatically?

Hi all,

I have a scenario, in which if agent fails due to some unknown exception like database issue, or PRPC engine issue etc. How can we restart that agent automatically, without manual intervention. Support Agent fails today at 1:00:00 AM GST due to database issue, but database issue gets resolved at 1:15:00 GST. How can an agent be restarted without using SMA or any other manual intervention. Can we setup some sort of script, AES config or another agent to do that?

I welcome all your inputs, please suggest me how can we achieve this (if possible, with details please). Since this automates lot of our monitoring stuff

Thanks,

Pratik Goyal

Attached is one such snapshot, where I want this agent to get started without any manual intervention.

AgentFailSnap.jpg

System Administration Data Integration
Moderation Team has archived post
Share this page LinkedIn