Question

4
Replies
165
Views
modhr1 Member since 2013 4 posts
PEGA
Posted: August 13, 2018
Last activity: September 3, 2018
Closed

IH Association table usage in CDH 7.3.1

I have the following class structure for my CAR record; Customer has multiple Accounts, which has multiple Lines.

I have strategies at each level and have Mult-Level checked when calling the sub-strategies. As such, when IH is written, pySubjectID is a concatenation of Account Number and Line Id and the pyGroupID is the Customer Number.

However, this IH is never retrieved by the IH shape when I attempt to do so in a strategy. In the DB, the IH Association table is empty. Now I see that there is a pySaveAssociation activity under Data-Decision-IH-Association. When I run this with my pySubjectID and pyGroupID, two rows are added to the IH Association table and I can now retrieve the entries via the IH shape.

So my assumption is that the writing of IH should do this automatically. Is this assumption correct and if so, is there some configuration I need to get it to do so?

Pega Customer Decision Hub
Moderation Team has archived post
Share this page LinkedIn