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SOUMENMAITI Member since 2010 16 posts
EY
Posted: 4 years ago
Last activity: 4 years 3 months ago
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image in the Email Body is not Displaying when accessing the application through IAC..

It will be great if you someone please help us to fix the below mentioned issue.

Issue:  Email body logo Image is not displaying in the email when accessing PEGA application through IAC.

Step to reproduce:

  1. Run the application directly login to pega portal and send email at that moment image is displaying into the email body.
  2. When login into ATLAS and launch PEGA flow from IAC gadget and send email at that image is displaying into the email body.

Root cause:

As In email correspondence rule PEGA is referring the image in context of PRAGATEWAY When executing through ATLAS.

Image_Test.png

As In email correspondence rule PEGA is referring the image in context of prweb When executing through directly log in into PEGA.

Image2.png

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