Question

4
Replies
1431
Views
Close popover
Maiti Soumen (SOUMENMAITI)
EY
PEGA LEAD SYSTEM ARCHITECT
EY
US
SOUMENMAITI Member since 2010 16 posts
EY
Posted: May 23, 2016
Last activity: June 12, 2016
Closed
Solved

image in the Email Body is not Displaying when accessing the application through IAC..

It will be great if you someone please help us to fix the below mentioned issue.

Issue:  Email body logo Image is not displaying in the email when accessing PEGA application through IAC.

Step to reproduce:

  1. Run the application directly login to pega portal and send email at that moment image is displaying into the email body.
  2. When login into ATLAS and launch PEGA flow from IAC gadget and send email at that image is displaying into the email body.

Root cause:

As In email correspondence rule PEGA is referring the image in context of PRAGATEWAY When executing through ATLAS.

Image_Test.png

As In email correspondence rule PEGA is referring the image in context of prweb When executing through directly log in into PEGA.

Image2.png

Case Management Data Integration
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.