Question7Replies679Views thiagogpinheiro Member since 2016 3 posts Dell Posted: February 20, 2018Last activity: February 22, 2018 Closed Image not rendering properly on logoutI'm trying to present a logoff screen with the same image I'm showing in the login screen.Once the user session is finished and redirected to logout screen the image is not loading. This issue is happening only when the user is authenticated via SSO. If I use a external source to load the image it is working properly. The Log off redirection option in the application rule is set to "Redirect To Login Screen".In the development environment without SSL(https) the same code is working as expected but in the pre-prod environment with SSL this issue is happening.Attached is the screen shots of the expected behavior, the current behavior and the HTML rule. Low-Code App Development User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agosahuv1 PEGA replied to thiagogpinheiroHi , Use the the path for the img tag as mentioned below, <a class="logo " href="/" title="Login"> <img src="https://pdn.pega.com/sites/pdn.pega.com/files/pega-pdn-logo.png" alt="Login"> </a> Posted: 2 years agothiagogpinheiro Dell replied to sahuv1Hello, If I use an external image it is working, the problem is when I'm trying to use an image from the server. Posted: 2 years agoUpdated: 2 years agosahuv1 PEGA replied to thiagogpinheiroHi, Please see the status code for the particular img .Are you getting 200 ? See the attached screenshot for reference Posted: 2 years agoNehaMittal PEGA replied to thiagogpinheiroAre you able to see the log out screen image if you give any external url address? something referencing google. also please check the below article discussion as well.: https://pdn.pega.com/community/pega-product-support/question/logout-screen-doesnt-show-images Posted: 2 years agothiagogpinheiro Dell replied to NehaMittalAre you able to see the log out screen image if you give any external url address? something referencing google. Yes, if I use an external image I'm able to see it. https://pdn.pega.com/community/pega-product-support/question/logout-screen-doesnt-show-images This post didn't have a solution for the issue, I saw the comments and no one is helpful in this case :( Thanks for reply Posted: 2 years agoDIBYAKANTIM Capgemini replied to thiagogpinheiroCan you add the Image inside EAR/WAR file? Keep the image inside /prweb.war file and source the image file in the HTML as per mentioned path. I faced same type of issue in my previous project. Posted: 2 years agothiagogpinheiro Dell replied to DIBYAKANTIMI'll try and let you know if it works.