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Cheri Gaudet (gaudc)
Measured Response LLC
Cheri Gaudet
Measured Response LLC
gaudc Member since 2016 22 posts
Measured Response LLC
Posted: March 19, 2021
Last activity: March 19, 2021

Impact to Models of Not Logging Negative Responses

I have a ticket open to address an issue where our web models are not logging the default NoResponse negative responses after the response timeout window expires and no click is received. I need to provide a recommendation to our client as to how to move forward with adaptive modeling once the root cause is identified and fixed.

Should the existing models be deleted and allowed to regenerate once a fix is in place? Or are the models learning as well as they would have, had they logged negative responses? Do the models also learn from default responses?

***Edited by Moderator Marissa to update Support Case Details***
Pega Customer Decision Hub for Financial Services 8.5 Decision Management Financial Services Decisioning Consultant Support Case Exists