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BasB2401 Member since 2017 1 post
BPM Company
Posted: August 22, 2018
Last activity: October 17, 2018
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Implementing Pega Customer Service: Very slow training environment

Hi all,

I just started the 'Implementing Pega Customer Service' training and encounter major problems regarding the speed of the training environment. In the interaction portal, showing a started interaction on the screen takes over 3 minutes ('after the phone was answered'). Also the designer studio is very slow (adding a property in the first assignment takes one minute after clicking the plus-icon). Does any of you experience the same issues? When I followed the CS foundation training a week ago I didn't have any problems with the training enviroment (same laptop, same network, same guy ;)

  • I tried both VM-ware and Virtual box
  • Already used the settings to increase the memory used by the VM
  • Both tried the 'host-only setting' and 'bridged setting'
  • Excluded the VM-files in my virus scanner

I hope anyone has the solution for me! Thanks in advance!

Bas

Pega Academy
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