Adrián Fernández (AdriánF4)
Indra Sistemas SA

Indra Sistemas SA
AdriánF4 Member since 2018 1 post
Indra Sistemas SA
Posted: November 19, 2020
Last activity: November 23, 2020
Posted: 19 Nov 2020 2:55 EST
Last activity: 23 Nov 2020 1:34 EST

Import cases by uploading excel file

I need to insert new cases in PEGA by uploading an excel file. I understand that the steps indicated in the following link must be followed: But I am not sure about PEGA's behavior if I do this. 1. Is the data only inserted into the database? Or are the processes configured in the corresponding case type, also launched? 2. Requirements say that the cases must be inserted in a certain stage and the case can be managing as usually. Is this possible?

***Edited by Moderator: Pooja Gadige to update platform capability tag***
Pega Customer Service 8.2 Data Integration Communications and Media System Architect