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AmanullahH Member since 2018 3 posts
Frontier Telecommunications
Posted: January 30, 2019
Last activity: February 19, 2019
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Importing data into Pega KM

Hello,

I am using Pega 7.2.2. I am trying to import the articles using a .CSV file that has different categories. Some are at the root level and some are at a sub-folder level.

When providing the category name, how do I show the subfolder level in the .CSV file so that Pega can accept. I already have the Taxonomy at the subfolder created. But when I import the file matching the Taxonomy for the category, I see the file is getting imported but I see an error "Invalid category name(s): ** ABC\123 doesn't exist". Where ABC is the root folder and 123 is the subfolder.

I have tried to separate the subfolder as "/" forward slash and "|" pipe delimited, but none worked.

Please let me know how do I represent the subfolder level under the category.

Thanks

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