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RyanLoatoz Member since 2016 35 posts
SINARMASMSIGLIFE
Posted: 3 years ago
Last activity: 3 years 3 months ago
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Incomplete operator data(Operator ID ) in pyWorkPage

hi,

i have issue about operator ID when create new CASE ID. ( i attach 2 case ID different).

in 1 CASE ID ( N-2104)

Null value property are : - pxCreateOpName

- pxCreateDateTime

- pyLabel , Workgroup etc

but in another CASE ID (N-1735), The property I mentioned is filled.

can anyone help me about this issue ? Because this affects routing during workbasket / workgroup.

I didn't find any references regarding this in pdn .

Case Management
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