Question

1
Replies
83
Views
Aaron Lee (AaronL44)
Rulesware

Rulesware
US
AaronL44 Member since 2014 1 post
Rulesware
Posted: April 11, 2018
Last activity: April 12, 2018
Posted: 11 Apr 2018 18:10 EDT
Last activity: 12 Apr 2018 13:04 EDT
Closed

Inconsistencies regarding Optional Actions

In the Adding Optional Actions to a Case Type lesson there is an inconsistency regarding what an Optional User Action is which leads me to question which is the correct definition?

In the first part, the lesson states that on the completion of an optional user action, the user may or may not return to the primary path of the case.

Later on, it says: Optional user actions are single tasks and return to the primary path of the case, whereas an optional process is a series of steps that is not required to return to the primary path of the case.

Pega Academy
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.