Question
incorrect BIX extract output for property values with new lines
Hi Team,
we are facing an issue with our bix extract output. Whenever a property in the extract rule is having values which includes new line, it is producing an incorrect output. A new record is created after the new line char and the entire record is splitted into multiple records in the extract. Please let me know if someone has faced similar issues and what is the solution/workaround.
Actual property value :
"Sample Example Text
07/02/19
$3,462.17
Control #: XXXXXXXXXXX"
In the extract we should be having a single record. But we are seeing the extract as below.
BIX Extract :
DT|"T-57295448"|"I-42390341"|"C-57029720"|"20190708T233421.457 GMT"|"20190708T233421.516 GMT"|""|"T-57295448"|"Pending-Outcome"|"true"|"P"|"Y"|"N"|"EC"|""|""|""|"N/A"|""|"20190708"|"20190702T070000.000 GMT"|"Our Customer Service Dept"|"20190702T070000.000 GMT"|"Our Customer Service Dept"|""|""|"OC"|"20190708"|""|""|""|""|""|"3462.17"|"XXXXX"|""|"Success"|"XXXXX"|"N"|"N"|""|""|""|""|""|"D"|""|""|""|""|"Y"|""|"1"|"OCDDT01"|""|""|"false"|"A"|"N"|"N"|""|"67"|"EMPTY"|"EMPTY"|"EMPTY"|""|""|"170"|"FAILURE"|"~"|""|""|"EMPTY"|""|"9999999999"|""|""|"20190708"|"EMPTY"|"0900"|"T-57295448:9999999999:DDT:EC:0900:N:N:N:false:No:N:A:XXXXXXXXX:N::N:N:N/A"|"Sample Example Text
DT|
DT|
DT|"|""|"20190708"|""|"20190702"|"3462.17"|"070820191634214250"|"XXXXXXXXXXXXX"|"20190702"|"9999999999"|"2019-07-08 16.34.21.426"|"0900"|""|""|""|""|"XXXXXXXXXXX"|"C"|"1"|"RJF"|"XXXXXXXXXXX"|"VBK40150"|""|"0"|"VBK40532"|"00"|"XXXXXXX"|""|"No"|""|""|""|"N"|""|""|""|""|"NA"|""|""|"VBK10334=VBK30343;VBK10334=VBK30343;VBK11478=VBK30001;VBK10336=VBK30335;VBK10822=Yes;VBK10823=20190702;VBK10825=3462.17;VBK10826=3462.17;VBK11259=VBK30440;VBK10928=VBK30000;VBK10946=VBK30020;VBK10946=VBK30412;"|"true"|"Yes"|""|""|"Other"|""|""|""|"N"|"Other"|""|""|""|""|""|""|"N"|""|""|""|""|""|""|""|""|""|""|"No"|"false"|"false"|"N"|"N"|""|""|"N"|"N"|""|"N"|""|""|"N"|""|"N"|"N"|"OC"|"N"|""|"N"|""|"DDT"|"N"|"N"|"N"|""|"N"|"N"|"N"|""|"N"|"N"|""|"N"|"N"|"N"|"N"|"N"|"Y"|""|""|"N"|"N"|"N"|"N"|""|"N"|"N"|"N"|"N"|"N"|"N"|""|""|"N"|"N"|""|""|"Phone/Computer"|"Other"|"Other"|"No"|""|""|""|""|"3462.17"|""|""|""|""|"N"|"N"|"N"|"Y"|""|"N"|""|""|""|"N"|"N"|"N"|"N"|"N"|"N"|"N"|"N"|"N"|"N"|"N"|"N"|""|"N"|"N"|"N"|"N"|"N"|""|""|""|""|""|""|"20190702"|""|"OCDDT01"
***Edited by Moderator Marissa to update platform capability tags****
BIX doesn't output to a .txt file. Are you extracting to csv? Please provide the actual csv file that comes out of BIX. Each property should be in double quotes so you shouldn't see an issue if there is a carriage return in the middle of the text property value. What version of pega/bix are you running on?