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Pat Whitted (PatW9200)

PatW9200 Member since 2017 4 posts
Posted: January 24, 2018
Last activity: January 24, 2018

Incorrect OperatorID for Updating an Interaction Goal Exercise

This post is actually about the Implementing Pega Customer Service 7.2.2 course, which is not available in the Courses drop-down on this form, but it may also apply to the 7.2 course.

The instructions for the last exercise in this course, Exercise: Updating an Interaction Goal, state to use the Architect OperatorID to log in to the exercise system. After failing to get in with that OperatorID, I logged in with the CASysadmin@myapp OperatorID we were instructed to use for all previous exercises. The first thing I did was verify that the Architect OperatorID doesn't even exist (as you can see in the screenshot below). Then I went ahead and completed the exercise logged in as CASysadmin@myapp with no issues.

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