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Pat Whitted (PatW9200)
Rulesware

Rulesware
US
PatW9200 Member since 2017 4 posts
Rulesware
Posted: January 24, 2018
Last activity: January 24, 2018
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Incorrect OperatorID for Updating an Interaction Goal Exercise

This post is actually about the Implementing Pega Customer Service 7.2.2 course, which is not available in the Courses drop-down on this form, but it may also apply to the 7.2 course.

The instructions for the last exercise in this course, Exercise: Updating an Interaction Goal, state to use the Architect OperatorID to log in to the exercise system. After failing to get in with that OperatorID, I logged in with the CASysadmin@myapp OperatorID we were instructed to use for all previous exercises. The first thing I did was verify that the Architect OperatorID doesn't even exist (as you can see in the screenshot below). Then I went ahead and completed the exercise logged in as CASysadmin@myapp with no issues.

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