Saurabh Moitra (SaurabhMo)
ME Bank

ME Bank
SaurabhMo Member since 2014 21 posts
ME Bank
Posted: May 24, 2018
Last activity: May 28, 2018
Posted: 24 May 2018 20:20 EDT
Last activity: 28 May 2018 3:08 EDT

Incorrect value calculated for minimum age for processing


I intend to use a standard agent for processing work items. However, the work items may be processed at a future date and hence I am using the 'MinimumAgeForProcessing' parameter when queuing the work objects.

The issue is that if the minimum age is very large, then the minimum age is being stored as an error value (<pyMinimumAgeForProcessing>3.2706526063E10</pyMinimumAgeForProcessing>) which results in incorrect value of pyMinimumDateTimeForProcessing.

I do not want to use the service level agent because the number of items to be processed is very large and I believe it will clog up service levels.

Anyone else has faced a similar issue? Any thoughts or resolutions?

***Updated by moderator: Lochan to update Categories***

Case Management User Experience
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.