I want to increase the number of records to be picked by the SLA agent for processing. There used to be few system settings variables in lower versions of Pega to do it. Is this possible in Pega 7.2.0 version?
***Updated by moderator: Lochan to update Categories***
I don't see any DSS specific to SLA to modify max records for SLA agent, However when SLA agent runs it makes an entry in FTS...Indexer agent queue in 'pr_sys_fts_indexer' table, so that FTSIncrementalindexer agent that runs every 60 secs will process the queue items. To maximize the queue processing for FTS...indexer agent we have below DSS.
Owning ruleset: Pega-SearchEngine
Default Value: 500
The above DSS may work for you if you have indexing enabled for 'Work'.
Note: Set the value of maxrecords according to your queue size, so that you may not lead to any performance impact.