Question

5
Replies
276
Views
MadhavaRaoJ Member since 2013 3 posts
Amerprise Financial
Posted: 5 years ago
Last activity: 5 years 5 months ago
Closed
Solved

Independent Flow completion with the Parent flow work object resolution.

Hi Folks,

We are using a StartFlow OOTB activity to start a new independent flow on the work object with an open assignment. We do have certain local actions to resolve the case, We are using a Set-Ticket to jump to the last flow end shape and Updating status using UpdateStatus. But while do this the independent flow with an open assignment is not getting resolved. In tracer I can see the Ticket is raised on the Independent Flow but not resuming and ending the flow unlike the Parent flow leaving behind the open assignment on the resolved case.

Do we have any other alternatives to solve this requirement or AM I missing? Please share your thoughts

Thanks,

Madhav

***Updated by moderator: Marissa to close post***

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Case Management
Moderation Team has archived post
Share this page LinkedIn