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Adarsha M (Adarsha_Mohan)
Cognizant
Adarsha M
Cognizant
IN
Adarsha_Mohan Member since 2013 9 posts
Cognizant
Posted: 6 days ago
Last activity: 4 days 2 hours ago
Posted: 21 Jul 2021 5:52 EDT
Last activity: 23 Jul 2021 3:52 EDT

inflight cases showing different dates

Hi All,

recently our application got upgraded from 7.2 to 8.5v. before migration data back up was taken and also sql also upgraded to 19c version and loaded with data.

So when we are opening the Same inflight cases in PEGA7 and PEGA 8, there is a Difference in dates for the existing data in the inflight cases. but new actions are capturing with same dates data in both the environment. So no issue with new cases. when Dates on UI Compared with DB data, there is a difference of 10+ hours.

I've also checked DB columns and data , both are having the same data. also checked locale and time zone of operator, that is also same in both environment.

Still we are seeing a discrepancy in dates for inflight cases in PEGA 8 UI.

please help on this.

Thanks in Advance

 

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform User Experience Case Management System Administration Upgrades Upgrade