patnv Member since 2016 2 posts
Posted: September 7, 2016
Last activity: November 30, 2016

Information on CPM -KM

Hi All, 
Using RTE for adding content in CPM-KM and have options for adding tables,images ,youtube videos,links etc.,

1) Need to understand how the Table of contents can be added in RTE (like in word we can add titles with page numbers). 
2) Also from the KM screen users can see a search provision(Check the Attachment). From the KM user guide they see this search for article tittle,abstract,body and tags. But when they tested, this only returns articles that are tagged. Need brief information about this functionality 

***Updated by Moderator: Lochan. Removed user added helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option; updated categories***

***Updated by moderator: Marissa to move from the Product Support Community to the Customer Service Community***

***Updated by moderator: Maryrita to add Group Tag***

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