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Posted: September 28, 2016
Last activity: June 1, 2017
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To initiate cases from implementation layer
I build all the Cases, Stages, and Rules in Framework layer and can create cases in framework layer. But the actual work object creation should happen in the implementation layer. What are the steps I should take now to be able to reuse the framework layer rules and be able to create cases in implementation layer. At the moment, there are not any rules to be specialized in implemenation layer.
Posted: 3 years ago
You can import/extend a framework layer casetype so that all the features/functionality of FW layer can be utilized or you can create a casetype in implementation layer call a flows/rules so that workobject will be created of implementation class.
Looks like it is generic requirement and should be straight forward. Can you try cretaing impl layer on given framework and select the cases types that you want to be available in Impl layer.
Or,
if you want to do it manullay, create impl classes, starter flows and configure them to call framework flows. For reference, you can some sample impl and check how it is happening with ootb wizard.