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VivekanandaG3360 Member since 2017 1 post
Cisco
Posted: 5 months ago
Last activity: 5 months ago

Initiate Pega Chatbot through button

Hi, I have a requirement that we have to initiate a chatbot on clicking a button. The script that Pega provided it creates a chat icon at the button of the page and business does not want this. How we will configure or what is needed to configure so that we can have a button and chatbot can be initiated from that button.

Pega Customer Service 8.3 Conversational Channels Manufacturing and High Technology Senior System Architect
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