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vivekananda gopidas (VivekanandaG3360)
Cisco Systems Inc

Cisco Systems Inc
US
VivekanandaG3360 Member since 2017 2 posts
Cisco Systems Inc
Posted: May 15, 2020
Last activity: December 9, 2020

Initiate Pega Chatbot through button

Hi, I have a requirement that we have to initiate a chatbot on clicking a button. The script that Pega provided it creates a chat icon at the button of the page and business does not want this. How we will configure or what is needed to configure so that we can have a button and chatbot can be initiated from that button.

Pega Customer Service 8.3 Conversational Channels Manufacturing Senior System Architect