Question

10
Replies
312
Views
Close popover
Chakravorty Amit (AMITTUTUN)
JKTechnosoft

JKTechnosoft
IN
AMITTUTUN Member since 2011 62 posts
JKTechnosoft
Posted: April 4, 2017
Last activity: April 6, 2017
Closed
Solved

Initiate PegaChat through hyperlink

Hi, I have a requirement that we have to initiate a chat on clicking a hyperlink on a picture box containing CSR happy faces while talking to a customer. The script that Pega provided it creates a chat icon at the buttom of the page and business does not want this. How we will configure or what is needed to configure so that we can have a hyperlink and chat can be initiated from that hyperlink.

***Updated by Moderator: Marissa to update categories***

Pega Customer Service
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.