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AMITTUTUN Member since 2011 62 posts
JKTechnosoft
Posted: 3 years ago
Last activity: 3 years 5 months ago
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Initiate PegaChat through hyperlink

Hi, I have a requirement that we have to initiate a chat on clicking a hyperlink on a picture box containing CSR happy faces while talking to a customer. The script that Pega provided it creates a chat icon at the buttom of the page and business does not want this. How we will configure or what is needed to configure so that we can have a hyperlink and chat can be initiated from that hyperlink.

***Updated by Moderator: Marissa to update categories***

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