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AryabrataN Member since 2016 3 posts
Ernst & Young LLP
Posted: 1 year ago
Last activity: 1 year 4 months ago
Closed

Integration with Amazon Alexa

We have followed all steps mention in the (https://community.pega.com/knowledgebase/configuring-alexa-chatbot) but now we are getting some error "REST service [alexachannel][srv][alexa277f2a7ecb7cfcd264aeb2067fb46df8] failed:Inbound data mapping failed" from pega end .

And From Amazon portal we have our skill configured but when we are testing,we are getting input json with error """An exception occurred while dispatching the request to the skill./I'm unable to reach the requested skill"

pega verion - Pega 8.1

I have attached the screenshot as well .Please help us to resolve this issue .

***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***

Conversational Channels Data Integration
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