Ravikumar Reddi (RavikumarR8364)
Incessant Technologies PVT Ltd

Incessant Technologies PVT Ltd
RavikumarR8364 Member since 2018 3 posts
Incessant Technologies PVT Ltd
Posted: May 31, 2021
Last activity: June 1, 2021
Posted: 31 May 2021 16:06 EDT
Last activity: 1 Jun 2021 10:46 EDT

Interaction case(I-) review screen got weird when user respond back to auto response email in Customer service intearction portal

Hi All,

Interaction case got weird/ Messed up like flex issue and case data not showing even there is clipboard data.

Note: This is not an flex issue.

Please refer attachment and provide any suggested solution to resolve this issue.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Customer Service 8.4 Decision Management