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SayaneeB Member since 2015 2 posts
ust global
Posted: 8 months ago
Last activity: 8 months 4 weeks ago

Interaction Type is always coming as "Email" in CPM Framework

Hi All,

Has anyone faced this problem before when even though a person starts a "phone" interaction in CPM framework , the Interaction type always comes as "Email"?

When debugging, I found all OOTB code, where the interaction Type is getting set . can you please help what am I missing here? Is it a bug in Pega code?

Low-Code App Development
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