Question

3
Replies
58
Views
Pradeep Chowdary Pydi (PradeepPydi)
Anthem
Senior PEGA DEVOPS and Cloud Administrator
Anthem
IN
PradeepPydi Member since 2017 221 posts
Anthem
Posted: February 13, 2020
Last activity: February 17, 2020
Posted: 13 Feb 2020 4:21 EST
Last activity: 17 Feb 2020 4:48 EST
Closed

Intermittent End User Issues.

Hi Team,

End users have been reporting one of the below mentioned issues on intermittent basis (irrespective of the type of work flow).Couldnt find anything relevant in the logs (Application Stack : PRPC731,MSSQL and Tomcat 8.5.13).Is this a product issue ? Network issue ? 

1)A message ‘This action is not allowed as it is outside current transaction’ with grey background 2)A blank screen with white background and/or with sad smiley face.

Please suggest where to start and troubleshoot/resolve further.

Thank you.

Pega Platform 7.3.1 Data Integration Java and Activities Healthcare and Life Sciences
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.