Question

3
Replies
232
Views
Spatel Member since 2017 1 post
Infosys
Posted: 2 years ago
Last activity: 2 years 7 months ago
Closed

Internet Explorer is crashing on stopping interrogation after Microsoft security update KB4056894

Internet explorer is crashing on stopping the interrogation after installation of Microsoft security update KB4056894. Does anyone experience the same issue? Is there any work around or any hot fix from Pega to address this issue?

Detail collected from EventLog as below:

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18894, time stamp: 0x5a45ed3d
Faulting module name: OpenSpan.Scout.x64.dll, version: 8.0.1030.0, time stamp: 0x58e44324
Exception code: 0xc0000005
Fault offset: 0x00000000001acfb8
Faulting process id: 0x3a30
Faulting application start time: 0x01d3939acba45ae6
Faulting application path: C:\Program Files\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Program Files (x86)\OpenSpan\OpenSpan Plug-in for Microsoft Visual Studio 2015\OpenSpan.Scout.x64.dll
Report Id: 7df24d82-ffa0-11e7-988a-f4963443493b

Robotic Process Automation
Moderation Team has archived post
Share this page LinkedIn