Skip to main content
Contact a Moderator

Question

2
Replies
186
Views
 Ranjithkumar T (RanjithkumarT)
Bankofamerica.com

Bankofamerica.com
IN
RanjithkumarT Member since 2017 28 posts
Bankofamerica.com
Posted: January 25, 2018
Last activity: February 6, 2018
Posted: 25 Jan 2018 9:06 EST
Last activity: 6 Feb 2018 5:30 EST
Closed

Internet Explorer exception

Automation tried to close the two IE sessions which are parallel opened. I got the "Internet Explorer has stopped working error message" when I call terminate runtime event. Find the attached screen shot for reference.

If I open the single IE session with one URL, this automation works fine. if I open two URLs in two different IE sessions. I got this error message.

Please advise on this.

***Updated by moderator: Lochan to add Categories***

Robotic Process Automation
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Posted: 26 Jan 2018 23:09 EST
Andrew Grondin (grona)
PEGA
GCS Solutions Engineer I
Pegasystems Inc.
US

Set the automation path to asynch and see if that resolves the problem.
Posted: 3 years ago
Posted: 6 Feb 2018 5:30 EST
Shivanshu Kapoor (ShivanshuK)
Accenture

Accenture
IN

Hi,


When you are calling the terminate runtime method, Openspan is not closing the internet explorer.You could write a script to kill the process itself ( iexplore ), otherwise when you are closing the web adapter, set the stopmethod property for the URL to Terminate, that will prevent the error "Internet Explorer has stopped working" from coming.


Regards,

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice